Store Credit

How to Redeem Store Credit

After purchasing or receiving a gift card you can add store credit to your account by clicking: Redeem Gift Card, entering the code, and clicking on "redeem gift card."

Store Credit - How To Use A Store Credit Online

If you have a store credit balance on your account, when on the checkout screen a box should appear that says "Use Store Credit." A valid credit card must be attached to all purchases with the store credit, incase there is not enough credit to complete the purchase.

Checkout & Store Credit Video Guide

Store Credit - How To Use A Store Credit Online (For Old Website Orders)

If you have a store credit on file with TrainWorld resulting from previously returned merchandise or some other compensation, you can choose to apply it to any other order submitted through our website. To use your store credit, please write something like "Apply My Credit To This Purchase" in the "ADDITIONAL ORDER INFORMATION" box that appears on the last page before checkout and it will be deducted from your order total at processing. You will not see the store credit reflected in your online customer account since it is manually deducted from the order total at processing, however, you will see it reflected on the physical copy of the invoice that is sent with the merchandise.