Technical Support

How do I contact a manufacturer for help, parts, service or technical assistance?

Technical support
Brand Contacts
American Flyer Call: 586-949-4100 Ext. 3 or Email:
Athearn Customer Service or Athearn Contact Form
Atlas Call: 908-687-0880 or Email:
Bachmann / Williams Call: 1-267-297-2494 or Email: and
BlackStone Models Call: 970-259-0690 or Email:
Bowser Call: 570-368-2379 or Email:
Broadway Limited Call: 386-673-8900 or Email:
Circuitron Call: 815-886-9010 or Email:
Digitrax Tech Support Call: 850-872-9890 Ext 2 or Email:
ESU Call: 570-980-1982 or Email:
Faller Email: or Email:
Gar Graves Call: 315-483-6577 or Email:
Intermountain Call: 800-472-2530 or Email:
Kadee Call: 541-826-3883 or Email:
Kato Call: 847-781-9500 or Email:
LGB / Marklin / Trix Call: 573-365-9521
Lionel Tech Call: 586-949-4100 Ext. 3 or Email: - Lionel Parts & Service
Micro Trains Line Call: 541-535-1755 or Email:
Miller Engineering Call: 203-595-0619 or Email:
MRC/Model Power/Mantua Call: 732-225-2100 or Email:
MTH Call: 410-381-2580 or Service Contact Form or Email:
NCE Call: 585-265-0230 or Email:
Noch Call: +49 7522 9780-0  or Email:
PECO Email:
Piko Call: 619-280-2800 or Email:
Rapido Call: 905-474-3314 or Email:
Rivarossi Call: 877-358-6405 ext 101 or Email: OR
Soundtraxx Tech Call: 970-259-0690 or Email:
TCS Tech Support Call: 215-453-9145 or Email:
Walthers Warranty Issues or Parts Call: 1-800-877-7171 Ext.2221 or Email:
Woodland Scenics Call: 573-346-5555 or Email:
Viessmann - Vollmer - Kibri
Main Technical Hotline
Call: +49 6452 9340-27
Viessmann Customer Service:
Call: +49 6452 9340-31 or Email:
Vollmer Customer Service:
Call: +49 6452 9340-23 or Email:
Kibri Customer Service:
Call: +49 6452 9340-23 or Email:

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