Model Train Starter Set Help

Lionel Fastrack Remote Sets Trouble Shooting Tips

Make sure you have good AAA Batteries in the remote
If you think you are missing pieces in your set, turn the styrofoam box over. Usually there are additional contents on the back side of the packaging. Look underneath packaging for more contents!
Did you put the batteries in correctly + and -
If the battery cover is removed, ensure the batteries are fully seated in the battery compartment
Make sure the power supply is plugged into the track. Make sure the light on the track lights up. Ensure the outlet the power supply is plugged into functions properly (not controlled by an on/off switch in the off position)
Is the train in sleep mode? Did you leave the power supply plug in when you’re not using it? Reset sleep mode by unplugging the power, wait 20 seconds and then replug the power supply. (this is a function of the remote turning off and the train just stopping. The remote needs to be cycled off/on, not the loco)
Make sure all your track is pushed in together and the connections are tight together.
Are all the wheels of the train on the track? Make sure they are on, or the engine will not move!
If you added on extra track or accessories you may need a bigger power supply!
It’s possible that you may have a bad piece of track. If this is the case, the engine will stop at the same location. Replace that piece of track or try turning the track around or putting it in another location to see if the problem continues.
You must unplug your transformer when it is NOT in use.

Make sure the transformer has power.
Usually you should be connecting the wire to the DC variable output.
Make sure all your track is pushed in together and the connections are tight together
If your transformer has an indicator light, make sure it is on
Make sure the wire to the transformer is also connected to the track.
Are all the wheels of the train on the track? Make sure they are or the engine will not move!
You must unplug your transformer when it is NOT in use.
G Scale engines sometimes has a switch in the engine! Make sure the switch is on the correct setting to make your engine run!

Lionel / American Flyer	586-949-4100 Ext. 2 OR talktous@lionel.com
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Kato	847-781-9500 OR katocs@katousa.com
Athearn Customer Service	310-763-7140 OR help@athearn.com OR parts@athearn.com
Walthers Warranty Issues or Parts	1-800-877-7171 Ext.2221 OR custserv@walthers.com
Hornby / Rivarossi	Call: 877-358-6405 ext 101 or Email: customersupport@hornby.us OR technicalsupport@hornby.us